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About Stratserv Consultancy

Stratserv Consultancy is primarily in the business of helping businesses prepare for the business world of the future that has yet to arrive, before it arrives. 

As typewriters are obsolete today thanks to the advent of computers, all keyboards too will become obsolete eventually, with the advent of the Brain Computer Interface. This is a sample of the reality of our ever changing world and atmosphere, and dealing with this reality, is exactly what Stratserv helps every business organisation it works with to do.

Registered in and operating out of Singapore, Stratserv is the country's pioneering Management Consultancy leveraging on Professional Futures Studies. It is a Consultancy that studies the future, to identify what will work, how it will work and why. Everything Stratserv does is with the future in mind and focus. By its very nature and purpose, Stratserv is necessarily beyond its time.

The Stratserv Difference

Stratserv asks clients difficult questions, that they may not otherwise ask themselves, and that is exactly what our clients engage Stratserv for. If you want a consultant to tell you what you want to hear or what you would like to hear, Stratserv is not the consultancy for you. If you want a consultant to tell you something which you need to hear, that you need to get started on thinking about or working on, this is the very moment at which you should be getting in touch with Stratserv. An example, of the kind of questions Stratserv will pose and have its clients confront, is as follows;

"You are in the credit card business. You are a market leader today. As technology develops, where all payments are made directly from mobile devices, instantly, and consumers no longer have the need to carry cash or card on them, what will your company be doing? What happens to your company once credit cards or debit cards or all forms of cards for payment are obsolete? Are you prepared for the disruptive technologies that will make payment through smart-glasses possible, for everything including bus and cab fares, and where ATM machines will dispense cash without cards where necessary, with the use of smart mobile devices? What is the direction of your company beyond the point when those disruptive technologies come into existence? 

Stratserv is not about the immediate present. Stratserv is not about the near or mid-term futures. Stratserv is about the long-term.

Focus on the Future

If you develop and pursue strategies based on what you know about today, those strategies will be obsolete or outdated tomorrow. That is why studying trends and patterns to forecast plausible and probable future scenarios ahead of time and preparing for them is critical for business success.

The foundation upon which Stratserv Consultancy serves its clients, is its focus on the future. Before embarking on any project, the first question that Stratserv's Consultant will ask is; what is going to be necessary for and relevant in the future, from the client's perspective?

The advantage of Stratserv's focus on the future to each client, is that its strategies are designed to ensure business continuity and to optimally withstand disruptions, whether in the form of disruptive events, disruptive processes or disruptive technologies. Another obvious advantage, is that clients remain ahead of the competition.

The Name

The name "Stratserv" is a fusion of 'Strategy' and 'Services'. Stratserv Consultancy was named by Harish Shah, its Founder and Sole-Proprietor, to reflect its basic and primary purpose; to offer consultancy services for strategy.

Values

The core values of Stratserv Consultancy are integrity, ethical business conduct and social responsibility. 

Stratserv Consultancy operates with practices that are sustainable and socially responsible. To this end, Stratserv operates with minimal resources, with effort expended towards maximising on resources and believes in minimising waste.

Stratserv strives to pursue only such practices, that are environmentally friendly.

Confidentiality Policy

Stratserv is in the business of helping clients to build their futures. Stratserv helps it's clients through working with them on their strategy to ensure a positive or desired future for themselves. In the course of doing so, Stratserv is privy to each client's most strategic information and/or concerns. To preserve the value of clients' needs, information, strategies and approaches, Stratserv exercises strict confidentiality.

Unlike some other consulting practices, Stratserv ensures integrity by generally not revealing who it's clients are unless required to do so for legal purposes by any relevant authorities. Stratserv also does not publish or share case studies pertaining to the approaches, problems, scenarios or strategies of it's clients, past or present.

The principle behind this Confidentiality Policy is that any information, or any strategy, is no longer strategic, if it is known. Considering the nature of business that Stratserv is in, it's relationship with it's clients may also be deemed as strategic and therefore held in utmost confidence.

With exception to clients that expressly do not require Stratserv maintaining confidentiality of it's interaction with them due to the nature of their business and the type of service Stratserv provides to them, Stratserv strictly adheres to it's Confidentiality Policy without any other exception.

Types of Clients

Stratserv provides services to a wide variety of clients such as innovators or inventors in need of assistance with strategies to commercialise their products effectively, new start-ups seeking sound strategy to ensure success, Small or Medium Enterprises, NGOs/NPOs and Multi-National Corporations. Stratserv's services are also neither exclusive to nor excluding of any particular industry.

Stratserv also provides Strategic Foresight and Research services to other Consulting Practices including Foresight or Futurist Consulting Companies from around the world.

Stratserv reserves the right however, to not extend or provide it's services to companies or individuals, the nature of whose businesses may not be ethical or lawful under any context. To this end, Stratserv's approach is deliberately uncompromising.

Future Studies Methods

Services

Strategic Foresight Services

The future or rather the study and preparation for it is the prime and core business of Stratserv Consultancy. Stratserv helps clients develop and identify various possible scenarios of the future, encompassing the impacts of disruptive technologies likely to occur over the period of time. 

Appropriate strategies are then identified and developed to address the probable scenarios of the future, including (but not limited to) strategies on innovation, product development and organisation structure & design to meet the likely challenges ahead. 

Organisational Future Proofing

An unique consulting programme using a combination of methods including 1-on-1 coaching, team coaching, facilitated workshops and strategy assessment, Stratserv's Organisational Future Proofing helps organisations steer themselves towards a desired future through present day efforts.

Stratserv focuses on Human Resource factors in helping organisations map their future needs and plan in advance the necessary actions to meet those anticipated needs.

Applying Systems Thinking Approach for Innovation & Planning

Stratserv has developed an unique three step approach centred around an intensive onsite workshop for personnel tasked with innovation or planning or both, to help them appreciate each element within the organisation as an element within a greater whole.

It often occurs that when you solve one problem within an organisation you create a new one at another point within the organisational chart. It often occurs that a great innovation idea is met with failure, because the market landscape has changed before the company has capitalised on it. The Applying Systems Thinking Approach for Innovation & Planning is a programme designed to address just such issues.

Innovative Mindset Workshop

The Innovative Mindset Workshop is a generic facilitated in-house workshop for clients' employees across rank and function. It is designed to help employees appreciate, develop and apply innovative thinking within their job scopes on a day-to-day basis. The workshop is based on a fundamental principle that an organisation is the sum of its people and therefore, employees with an innovative mindset will make an innovative organisation.

Futurist Talks

Whether an organisation requires a Future-Focused Keynote Speaker or a Motivational speaker to rally it's employees towards a vision or an Inspirational Speaker to inspire visionary thinking in it's leaders, Stratserv will arrange for a Futurist talk or a presentation catering to the occasion and intended purpose of the client.

Marketing Strategy

In the changing times and landscapes, with changing mindsets and attitudes of the peoples around the world, how do you keep selling something to them, or how do you sell something new to them? Stratserv helps to answer this question.

Branding Strategy

With evolving value systems and mindsets, how consumers perceive products and services too will evolve. Stratserv helps in-house decision makers and strategists of businesses align their branding strategies with the inevitable social changes and patterns in the world around them.With the advent of the emerging generations and transformation of cultures, companies will be acquiring employees with new mindsets and attitudes that will have new expectations from the employer. 

Stratserv helps employers rethink their employer branding in line with this reality.With the advent of online media and changing business practices, personal branding is ever more important than before, whether in acquiring a job or client. Stratserv helps clients understand the changing perceptions, the importance of addressing these perceptions and helps them in managing the perceptions they create.

Social Media Strategy & Management

Stratserv offers Social Media Strategy & Management services to clients, to complement its Branding service, by helping clients manage their brands online through the blogosphere, social networks and other online media.

Negotiation Strategy

Stratserv helps clients prepare and strategise for important negotiations. From evaluating alternatives to possible outcome and preparing a game plan, to sitting in on the actual negotiations through to the conclusions, Stratserv's Consultant will be engaged thoroughly in the process to help the client ensure the achievement of best possible outcomes.